![]() The authors didn’t start out by researching conversations they actually started researching effective people. The four are also co-founders of VitalSmarts, an innovator in corporate training and organizational performance. The authors are a team of professional communicatorsĬrucial Conversations is written by the same folks who brought you these New York Times bestsellers: Change Anything: The New Science of Personal Success, Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior, and Influencer: The Power to Change Anything.Īuthors Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler are all accomplished speakers and developers of training programs and change initiatives for major corporations.
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